🛍️ Customer & Pre-Order FAQ

What is EscapeGO?
EscapeGO is a portable, Gospel-centered escape-room-style game. Each puzzle, code, and clue points toward one story — the freedom found in Jesus. It’s designed to spark teamwork, laughter, and meaningful conversation as players work together to “escape” through a series of symbolic challenges.

Why should I pre-order instead of waiting?
Pre-ordering not only locks in the lowest price but also guarantees early delivery before EscapeGO reaches the open market. Because each game is 3D-printed and hand-assembled by our small ministry team, pre-orders help us understand demand and adjust operations accordingly — allowing us to grow production responsibly while keeping quality high.

When will my order ship?
Our current production window begins mid-November, and pre-orders always ship first. You’ll receive updates by email as your game moves through each stage of production.

Why are quantities limited?
Every EscapeGO is crafted carefully, checked by hand, and assembled piece by piece. We focus on durability and detail so that every game can be reset and shared over and over again.

🎮 Gameplay & Hosting FAQ

How long does it take to play?
A full playthrough usually takes 60–90 minutes, depending on group size and puzzle pace.

How many people can play?
EscapeGO is designed for 2–5 players, making it perfect for families, youth groups, or small teams.

Do I need anything else to play?
No — everything you need is included inside the box. Simply open it, set up the game, and begin your adventure.

Can I reuse or share it?
Absolutely. After your group completes the game, you can reset it for another team to enjoy. That’s part of the vision — Solve once. Share forever.

🚚 Support & Replacement FAQ

What if something breaks or doesn’t fit quite right?
Every part is inspected before shipping, but if something arrives damaged or misaligned, just reach out. We’ll make it right with a repair or replacement.

Why do some parts look slightly different?
3D-printing creates small, natural variations in color or texture. These don’t affect gameplay — they simply make each game one of a kind.

Can I request replacement pieces?
Yes! If you lose or break a part, we can print a replacement for a small cost to cover materials and postage. We’ll do our best to keep it affordable and get you back up and running quickly.

✝️ Ministry & Mission FAQ

Who created EscapeGO?
EscapeGO is part of Revelation Escapes Ministry, a nonprofit dedicated to sharing the hope of Jesus through creative, hands-on experiences.

How does the Gospel tie in?
Each clue connects to a deeper truth from Scripture. As players progress through the game, they uncover parallels to redemption, freedom, and faith — turning fun teamwork into a moment of reflection and discovery.

Can I use this at church, youth group, or camp?
Definitely! EscapeGO was built with ministry settings in mind. It’s an engaging team-builder and a natural way to open conversations about the Gospel.

Do I have to share the same beliefs to enjoy it?
Not at all. The puzzles are designed for everyone. Even if you approach it purely as a game, you’ll still experience the creativity, challenge, and heart behind it.